Pluralism and innovation: Hard and soft paradigms in project management,Dominican Republic case

Abstract

Project management (PM) has been fundamental throughout history, adapting to technological progress to achieve company objectives. GP focuses on how a project's results can be developed effectively to meet customer expectations at the right time. The crucial thing lies in understanding how using different project management methods and practices can make the organization adapt to enhance the value delivered
to the customer. In this context, we intend to analyze the techniques and their combinations that collaborate synergistically to promote a value-oriented GP. The research question we address in this article is: How does the plurality of hard and soft paradigms impact innovation at the level of project management in the Dominican Republic? To address this issue, we will conduct a detailed analysis of service companies with international operations in the Dominican Republic, where exploratory qualitative research will be conducted through interviews with GP professionals. These interviews will provide detailed information on how project managers adapt their management forms, methodologies, and good practices to allow the company to generate value in the market.